Summary

This week we hear from Scott Thompson, Chief DevelopmentOfficer at Radiance Holdings, the franchisors of Sola Salons and Woodhouse Spa.  Listen in, as Scott reflects on his unexpected journey into franchising, which began after he faced rejection in his initial career, as a cardiac rehab specialist. Pivoting to his passion for fitness, Scott joined Fitness Together, ultimately becoming a successful, multi-unit franchisee in New York City, before pivoting again to the corporate side of the business, as a franchisor.

Scott shares insights from his hands-on experiences, including the challenges of navigating the 2008 financial crisis, emphasizing his belief that determination and a willingness to learn are essential for success in franchising.