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Show Notes

Transform Missed Calls into Million-Dollar Opportunities
This week I sit down with David Owasi, co-founder & CEO of Outreach Genius. David’s journey takes us from his early days running a college painting franchise, to his leap into tech as a software engineer, to now disrupting the home services industry with AI-powered customer engagement.

Discover how one flooring company landed a $100,000 contract by simply reconnecting with old clients, and how Outreach Genius helps businesses never miss another call, lead, or opportunity.

What you’ll learn in this episode:

How AI is reshaping customer communication in franchising

Why emotional intelligence (EI) still matters in an AI-driven world

Real business success stories from AI-powered outreach

How franchises can simplify complex technology for real impact

Why embracing AI today is essential for staying competitive tomorrow

🔑 Episode Highlights

From Nigeria to Canada, and from franchise owner to tech founder

The problem with missed calls — and how they drain revenue

Why simplifying technology makes AI adoption frictionless

$100K flooring contract won by reactivating old customers

The marriage of Emotional Intelligence (EI) + AI for better customer experiences

How Outreach Genius gives franchises call-center-level scale without the cost

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